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FAQ

YOU HAVE QUESTIONS? WE HAVE ANSWERS!

Please read through our Frequently Asked Questions to see if we have you covered already. If not, we'd love to hear from you. Please click here to contact us. 

How do LoveSnaps work?

Made of soft and pliable Ultrasuede® with BIG LOViE embossed snaps on each end, simply wrap your LoveSnap around several chenille loops of your Infinite Chunky Knit blanket (or a purse, backpack, wrist — wherever you want to add a personalized message) and snap. It’s that easy! 

Choose as many LoveSnaps as you wish to customize your Infinite Chunky Knit blanket.

How do I wash my blanket?

Care instructions are included on every product page. Please check your specific item's page to see washing instructions.

 

FAQ – SHARE THE LOVE PROGRAM

How does the Share the Love Program work?

Our Share the Love! program helps us carry out our mission by donating 10% of profits to those in need of warmth and love through one of our charitable partners.

Do you have a blanket donation program? 

For many years our Share the Love give back model was “buy a blanket, give a blanket” – for every big and little blanket purchased through www.biglovie.com (excluding close-out sales or discounts over 25%) we donated a blanket to a child in need through one of our charitable partners. 

We believe in the importance of listening to and respecting the wishes of all of our strategic partners. While we were very fond of the Teddy Bear blankets we created and donated over the years, the charitable organizations we partner with told us that what they need most is cash. We hear that and we understand. To that end, we shifted our give back model in 2024 to donating 10% of profits to our partners in cash, rather than in products. This allows us—and them—to do what they do best: help others, spread warmth and love, and make a difference in our communities. Thank you for supporting us, supporting them, and supporting those in need of warmth and love. 

Do you have other charitable programs?

Yes! We know that every organization is different and we are happy to align with organizations in our communities in creative ways when possible. More information is available on our Giving Back page.

How can an organization become a charitable partner?

Organizations aligned with our goal of bringing warmth & comfort to those in need can email us at hello@biglovie.com for consideration. Please include the name of your organization, a phone number, a link to your website and the community of people you serve.

 

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